Know what the service includes
Delivery may mean curbside, a threshold handover, or another level of placement, depending on the product and manufacturer. These are different services. The actual product page and order terms should say which service is included and whether any optional service is available.
Prepare access
Measure the route from the delivery point to the intended room, including doors, turns, stairs, and lifts. Check building access rules and identify any restricted delivery times. For large pieces, compare the packaged dimensions with the narrowest part of the route.
Before ordering
- Read the delivery and placement details for the exact product.
- Confirm the delivery address and access information.
- Check whether assembly, unpacking, or removal of packaging is included.
- Contact us before ordering if access or service level is unclear.
No delivery method, time, price, or placement service is promised by this general guide. The applicable product and manufacturer terms govern the order.